OUR SERVICES

We specialise in providing dedicated staff to organisations looking to build a long-term remote staffing team. Our goal is to find and place exceptional staff that will stay with you for years to come and who will constantly exceed your expectations.

VIRTUAL ASSISTANT

  • Database and Contact Management
  • Calendar Management and Organization Email Management
  • Customer Service Support
  • Internet Research
  • Travel and Expenses
  • Document Production
  • Data Entry
  • Schedule Management
  • Effective Business Solutions

Is accomplishing office tasks doing your head in? Have you found yourself stuck in a business loophole doing small, repetitive tasks that stop you from focusing on your core business strategies? We understand how frustrating that can be.

We’re here to provide a better way. Our specialized Administrative Assistants are committed to helping you manage secretarial and office functions whilst letting you deal with the more important aspects of your business.

We provide talented and highly efficient Administrative Assistants who are excellent in multi-tasking and are effective communicators.

This is ideal for those who want to focus on improving their business strategies and adding more value to their services rather than taking on small tasks that hinder progress.

Whether you need someone to help you with process management, internet research through service support, our focused Outsourcing approach will find the right person for your business.

LEAD GENERATION/TELEMARKETING

  • B2B Direct Sales
  • Channel Sales
  • Marketing Strategies
  • B2B Telemarketing Service
  • B2B Telesales Cold Calls
  • Appointment Setting
  • Online Presentations
  • Webinars Product
  • Awareness and Announcement Calls
  • Quantitative and Qualitative Surveys
  • Pre and Post-event Calls Audience Acquisition
  • Exhibit Sales
  • Sponsorship Sales

We’ll match you with highly efficient staff who are experienced in accomplishing the sales process and delivering fast results for your business.

Our pool of expert appointment setters undergoes strict QA regulations to ensure that they meet the demands of your sales projections.

We support your team with the latest tools and technologies to enable them to meet your expectations and contribute to achieving your full business growth.

CUSTOMER SERVICE

  • Managing large amounts of incoming calls and email inquiries.
  • Answering detailed product and service questions.
  • Identifying and fulfilling customer needs to achieve satisfaction.
  • Handling complaints, providing appropriate solutions and alternatives.
  • Keeping records of customer interactions, processing customer accounts, and filing documents.
  • Reading and learning scripts.
  • Compiling reports on overall customer satisfaction.

Our 20 years of experience allow us to deeply understand the customer journey and make it simpler, faster, safer and more cost-effective. We are your most agile partner designing product and service inquiries, complaint resolution, customer surveys and emergency response, integrating channels seamlessly and always delivering consistency.

At Australian Outsource Desk Inc. you will find the power of technology leveraging human actions, perfectly combining security and privacy, to help you show your customers that you really care.​

Our Customer Service Representative have a responsibility to assess and fulfil customer needs by exerting a great deal of knowledge, empathy and professionalism.

AODesk team are orientated and adaptable, with outstanding problem-solving skills.

WEB SERVICES

  • Web Development
  • WordPress Development
  • Custom Plugin
  • Development
  • Template Development
  • Web Programming
  • Web Design
  • Web Layout Coding
  • Web Application
  • Front End/HTML/CSS
  • SEO (Search Engine Optimization)

We understand — strong web presence is key to creating an outstanding digital interactive experience.

Our team loves a good challenge in creating websites, we’ll provide you with web professionals who can get work done on budget and within the deadline. Want to create a website that sells? Our skilled, well-trained team of developers and programmers will work with you on creating sleek, branded, and uniquely designed websites targeted to please your specific users.

Our Developers and programmers are equipped with the latest technology and software tools needed to build, run, and maintain websites. By hiring our web staff, you’ll scale your business to embrace global competitiveness with a successful website that converts.

ACCOUNTANT/BOOKKEEPER

  • Managing financial records.
  • Documenting transactions.
  • Overseeing accounts payable and accounts receivable.
  • Handling invoices.
  • Calculating business profits.
  • Good understanding of tax regulations and accounting practices.
  • Proficiency in financial modeling and MS Office.
  • Experienced in Xero, MYOB, and other accounting software.

Any business with accounting or bookkeeping is tricky to handle. Every digit is confidential and should be treated as so. We help you keep your numbers on track and as confidential as possible by building a cloud-based dynamic and professional team of CPAs, Accountants, and Bookkeepers.

GRAPHIC DESIGNER

  • UI / UX Design
  • 2D Art Concepts
  • Logo
  • Branding

AODesk Graphic Designers deliver high-quality graphic services to business owners and designing firms, who want to focus on their work goals instead of workloads and significantly lower their overhead costs.

We are expert graphic designers who get the job done well no matter how big or small the tasks are.

ESTIMATOR

  • Determine key variables for cost and other estimates.
  • Manage Current and Previous Estimations.
  • Review Project Deliverables.
  • Conduct research to get data on labor costs, materials, production times, etc.
  • Build relationships with key vendors (subcontractors, suppliers, engineers, etc.)
  • Create and submit estimated reports or bids to persons (project managers, clients, bidding competitions, etc.)

An estimator will run through the drawings and pertinent documents to identify the scope of works and trades involved in the assigned project. For the job to be executed, your estimator has to be supplied with measurement and mark-up platforms e.g. Bluebeam Revu, Autodesk Design Review, AutoCAD, etc., or software of your own preference that will accurately aid her/him. Our estimators are trained to perform takeoffs for all trades of work, be it a live or tender job.

GET IN TOUCH!

Contact us now and start outsourcing with AODesk!