OUR SERVICES

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We specialise in providing dedicated staff to organisations looking to build a long term remote staffing team. Our goal is to find and place exceptional staff that will stay with you for years to come and who will constantly exceed your expectations.

VIRTUAL ASSISTANT

 

Is accomplishing office tasks doing your head in? Have you found yourself stuck in a business loophole doing small, repetitive tasks that stop you from focusing on your core business strategies? We understand how frustrating that can be.

We’re here to provide a better way. Our specialized Administrative Assistants are committed to helping you manage secretarial and office functions whilst letting you deal with the more important aspects of your business.

We provide talented and highly-efficient Administrative Assistants who are excellent in multi-tasking and are effective communicators.

This is ideal for those who want to focus on improving their business strategies and adding more value to their services rather than taking on small tasks that tend to hinder progress.

Whether you need someone to help you with process management, internet research through to service support, our focused Outsourcing approach will find the right person for your business.

 

Core Tasks:

 

  • Database and Contact Management
  • Calendar Management and Organization Email Management
  • Customer Service Support
  • Internet Research
  • Travel and Expenses
  • Document Production
  • Data Entry
  • Schedule Management
  • Effective Business Solutions!

LEAD GENERATION/TELEMARKETING

 

We’ll match you with highly-efficient staff who are experienced in accomplishing sales process and delivering fast results for your business.

Our pool of expert appointment setters undergo strict QA regulations to ensure that they meet the demands of your sales projections.

We support your team with the latest tools and technologies to enable them to meet your expectations and contribute in achieving your full business growth.

 

Core Tasks:

 

  • B2B Direct Sales
  • Channel Sales
  • Marketing Strategies
  • B2B Telemarketing Service
  • B2B Telesales Cold Calls
  • Appointment Setting
  • Online Presentations
  • Webinars Product
  • Awareness and Announcement Calls
  • Quantitative and Qualitative Surveys
  • Pre and Post-event Calls Audience Acquisition
  • Exhibit Sales
  • Sponsorship Sales

CUSTOMER SERVICE

 

We know what Customer Service means to your business. We understand how it plays an important factor in achieving company growth, expanding customer base, and retaining existing ones.

We also know that outstanding Customer Service can be achieved cost-efficiently.

Our Customer Service Representatives provide a diverse range of consistently effective solutions that deliver outstanding customer experience.

We provide skilled professionals who have excellent English and also train them to fully adapt to Australian customer service practice – which you will get at a very cost-effective amount.

We support your team using cutting-edge communication tools and the latest technology software needed to accomplish great results. Your Outsourced Customer Service staff will be co-managed and monitored regularly by our management team to ensure that you are getting the results you need. Training will also be provided to continuously keep your ahead of the game.

 

Core Tasks:

 

  • Customer Care Identifying
  • Resolving Customer Issues
  • Phone Answering Service
  • Upselling of Products
  • Services Call Filtering
  • Market Research
  • Order Taking
  • Processing Account Management
  • Booking Enquiry
  • Data Mining

ACCOUNTANT/BOOKKEEPER

 

Any business with accounting or bookkeeping are tricky to handle. Every digit is confidential and should be treated as so. We help you keep your numbers on track and as confidential as possible by building a cloud based dynamic and professional team of CPA’s, Accountants and Bookkeepers.

 

Core Tasks:

 

  • Managing financial records.
  • Documenting transactions.
  • Overseeing accounts payable and accounts receivable.
  • Handling invoices.
  • Calculating business profits.
  • Good understanding of tax regulations and accounting practices.
  • Proficiency in financial modeling and MS Office.
  • Experienced in Xero, MYOB and other accounting software.

WEB SERVICES

 

We understand — strong web presence is key to creating an outstanding digital interactive experience.

Our team loves a good challenge in creating websites, we’ll provide you with web professionals who can get work done on budget and within deadline. Want to create a website that sells? Our skilled, well-trained team of developers and programmers will work with you on creating sleek, branded, and uniquely-designed websites targeted to please your specific users.

Our Developers and Programmers are equipped with the latest technology and software tools needed to build, run, and maintain websites. By hiring our web staff, you’ll scale your business to embracing global competitiveness with a successful website that converts.

 

Core Tasks:

 

  • Web Development
  • WordPress Development
  • Custom Plugin Development
  • Template Development
  • Web Programming
  • Web Design
  • Web Layout Coding
  • Web Application
  • Front End/HTML/CSS
  • SEO (Search Engine Optimization)
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GRAPHIC DESIGNER

 

AODesk Graphic Designers deliver high-quality graphic services to business owners and designing firms, who want to focus on their work goals instead of workloads and significantly lower their overhead costs.

We are expert graphic designers who get the job done well no matter how big or small the tasks are.

 

Core Tasks:

 

  • UI / UX Design
  • 2D Art Concepts
  • Logo
  • Branding